Sunday 22 May 2022

CASE STUDY: ELECTRIC VEHICLES IN INDIA

 

 LEADING CHANGE FOR SUSTAINABLE FUTURES

CASE STUDY: ELECTRIC VEHICLES IN INDIA


Question 1a

 

What is the change

1.      Choose the right industry infrastructure: EV is the right future early first and make first product it is already achieved target customers across the globe but in India around 0.06% consumer use EV vehicles.

2.      Adopt FAME 2.0 (Faster adaptation and manufacturing of hybrid and electric vehicle in India policy as per organization moldings.

3.      Choose the right product: Make product and process simple and reduce complexity includes components cost reskilling change in organization process and infrastructure.

4.      Implementation and branding work: Reduce higher cost, monetary gains brands improvement better customer support and network infrastructure in terms of charging stations and services.

 

Question 1b

What kind of change….

EV Change initiative:

1.    Incremental change: Changes that incur low complexities and also have a low impact on the organization. Like nexon fossil fuel to EV model.

2.    Quick wins: Changes that incur low complexities but have a high impact on the organization. Tata EV focusing on clean energy model power station, lithium battery and low cost EV car model by adapting by getting subsided from national electric mission mobility plan.

 

 

 

 

 

 

 

 

 


Question 2

Imagine that a board meeting….

Stakeholders of changes based on The AIM (Accelerating Implementation Methodology) CAST model.

The first step in preparing a change plan is to identify the important stakeholders in the initiative.

 stakeholders help to determine the plan not only being part of the plan.

 The stakeholders work actively towards the change.

helps to classify the stakeholders of a change initiative.

1.    Champions: CEO1

believing in  commitment  towards changes and overlooks the entire transition: from planning  effecting and in terms of finances and resources

2.     Targets: CEO2

Focuses on the impact that it will have on the company in the short term and long-term. Also aims to spotlight its own products and values.

3.     Sponsors: CEO3

Offers necessary resources for the change including the workforce and the talent for handholding the team through the transition

4.    Agents: CEO4 

Acts as a middleman for the entire transition seeking for appropriate partners and investors. Closely involved in the change.

 

 

 

 

Question 3a

Perform a SWOT analysis….

SWOT Analysis of TATA Motors EV: Strength:

1.    Brand Value and diversified business portfolio

2.    International brand like jaguar

3.    Large Customer in automotive segments variation vehicles

4.    strong R&D team and infrastructure

5.    Cash cow support form tata group

Weakness:

1.    Unpredictive market segment 

2.    Higher price

3.    Organizational level restructuring

Opportunities:

1.    Leading innovators in Indian market share first come serves benefits.

2.    Large Indian market in all automobile’s segments

3.    Localization of products as part of make in India initiatives

4.    Charging station and clean energy

 Threats:

1.    Local and global competitors

2.    Supply chain shortage

3.    Environmental measures to curb pollution a threat to Tata Motors product portfolio. SWOT Analysis of Mahindra Electric:

 

 

 

 

 

 

 

 

 

 

 

 

 

Question 3b

On the basis of your analysis….

On the study basis, SWOT analysis of Tata Motors EV and Mahindra Electric Tata Motors is better than Mahindra Electric as it has international level technology in jaguar so he can make benefits from there.

Tata Motors is better than Mahindra Electric how? The following point show this:

Both in terms safety and clean energy features make advantageous in tata EV vehicle.

1.Tata Motors has the biggest order to supply electric vehicles to EESL

2. Mahindra Electric supplies 4800 units of the Verito Sedan to EESL a top executive Mumbai based company, Tata Motors has a contract to supply 5050 electric cars.

3. Tata can better cater to the needs of the fleet segment as they have financing options, pumps and ability to produce in large quantities quickly as opposed to Mahindra.

4. Shows their commitment to growth with better technology and performance

5. Wants to create a great range of models and at a good price range for the Indian market

 

 

 

 

 

 

 

 

 

 

 

 

 

Question 4

Going by the statements….

N Chandrasekaran on electric vehicles, analyzing the key features of the leaders’ vision statement

1.      To an Electric future : Due Rise in global temperature and India have high pollution level Understands the urgency of the situation to switch to EV segment.

2.      Great opportunities in EV India : Both safety and clean environmental requirements. Vision for overall nation building development for the country and organization level as well.

3.      Delightful journey and brand : Based on brand values and trustable brand in automobiles encouraging citizens to shift in EV segments. Market recognition and acceptance

4.      Technology and performance advancement.

5.      Good product at reasonable price. Low-cost low maintenance encouragement.

 

 

 

 

Question 5a

Recommend the various strategies…before the change

Before the change

1.    Strategy:

Manufacturing and implementation in EV segment, utilizing government green initiative supports and subacidity.

2.    Structure:

Build R&D team to focus on new areas of innovation and development.

3.    Systems:

stringent framework is tailored to ensure efficient and quick workflow for large organization infrastructure.

 

4.    Shared values: Important transformation of leadership.

5.    Style: Conflict free Behavioral patterns (both negative and positive)

 

6.    Staff:  transition focus team for changed results.

 

7.     Skills: skillset in core competencies of manufacturing, R&D, finances and marketing are strong and must be leveraged accordingly.

 

 

 

 

 

 

Question 5b

Recommend the various strategies…during the change

During the change

 1. Understanding the needs and establish a sense of urgency by helping the team and all employees.

2. Collective coalition helps in maintaining structured and journey together towards the transition

3. Both inventive and innovative strategy, and ensuring the employees are aware of it

4. Clear vision to all employee about the transition.

5. Empowering and encourage employee moving towards this change

6. Offer short-term wins to motivate employees and help them

 

 

 

 

 

 

 

 

 

 

 

Question 6

Critically analyse the major…

Short term win.

1.      Tata’s Nexon EV managed to crack the market and a good number of people bought it amid the slowdown in the market.

2.      A smart strategy with a clear focus on breaking the key EV barriers and partnerships with group companies for establishing the EV ecosystem.

3.      Building the momentum for change:Tata Motors took the bold decision of entering personal segment when all pointers were directing towards fleet for growth.

4.      Restructuing of existing manufactoring format.

5.      Building team for Research and development of product.

6.      Recharge station

 

 

 

 

 

 

 

 

Question 7a

Recommend the potential solutions for…. new sales pitch for selling EVs to customers.

 

Potential solutions to overcome roadblocks:

The ADKAR model will help resolve this effectively.

 Awareness:

Bring awareness to sales team in term of new technology, skills and expertise.

Desire:

Provide incentives, motivation and desire to grow further.

Knowledge:

Provide training to enhance knowledge both in term of soft and technical skills

Ability:

Listen to query and feedback, provide support and answers.

Reinforcement:

Successful and smoothness of output workflow.

 

 

 

 

 

 

 

Question 7b

Recommend the potential solutions for…. against a standard onboarding timeline of 3 months.

 

Venders onboarding is very important task if it is single source of suppliers.

1.    Make polices to allow multiple vendors in short period of time.

2.    Do localizations or manufacture the own product to reduce dependency of vendors.

3.    Make existing process more efficient

4.    Auomate the process

5.    Enhance leadership build trust  and calm down the situation.

6.    Process data tracking and work flow.

 

 

 

 

 

 

 

 

 

Question 8

Say the Tata group….

The recommendations to TATA motors EV to expand its short term wins to long term success:

They use Kaizen event has a process:

1.  Setting goals and provide any necessary background. Tata’s Nexon EV managed to crack the market and a good number of people bought it amid the slowdown in the market.

2.  Reviewing the current state and develop a plan for improvements.

3.  Implementation and  improvements. A smart strategy with a clear focus on breaking the key EV barriers and partnerships with group companies for establishing the EV ecosystem.

4.  Review and fix what doesn’t work.  It is based on customers feedback.

5.  Reports and  results and determining  any follow-up items. A smart strategy with a clear focus on breaking the key EV barriers and partnerships with group companies for establishing the EV ecosystem.

 

 

 

 

DIGITAL BUSINESS INNOVATIONPROJECT: HAMLEY’S

 

 DIGITAL BUSINESS INNOVATION

PROJECT: HAMLEY’S

 


 

1.

Updated business model canvas

Your Answer

Add the image of your business model canvas here

 

 

 

 

 

2.

Digital innovation process

Your Answer

The suggested solution

First of all, they think about how to Re-examination of business continuity plans with the involvement of business partners. As 90% of business are from retail stores children and their parent do not visit stores. Due to covid 19.

As parent are worry having concern on children growth and educations and personal growth as well. Hamely provide solution which is both physical and digital experience on door steps.

 

Hamleys digital innovation process initiation: -

 

1.    Hamely launch digital platform with mobile app for online shopping.

2.    Toys demonstration using YouTube and Instagram ad Facebook.

3.    E-Store 360-degree view of store so they experience store digitally as well.

4.    Free of cost online games based on category and age group so they can play virtually online and order physically.

5.    Online community.

6.    Virtual cartoon series and comics so they can encourage to play with characters.

7.    Virtual events and drawing competitions for painting characters.

8.    Rent toys online subscription

9.    Eco nature free toys with certification.

10. Live review and feedback.

 

Proof of concept

 

1.    build trust in customers mind for the

platform in term of product, services, payment terms.

2.    Delivering toys with the safety standards as per government regulation.

3.    Both offline and online demonstration delivery of toys using tabs.

4.    10 days replacement of product if not satisfied or on delivery return concept.

5.    Review and feedback of toys by high ring social media influencers.

6.    Target customers based on geographics

 

 

 

Value proposition of Hamley's

 

·         High quality and child safe toys no harmful plastics

·         Replacement and refund of online orders

·         Digital payment and cash on delivery options Quick order

            accessible location.

·         Subscription based reward points online purchase

            intellectual property of smart toys

·         E 360-degree store view demonstration.

·         strategic shifts from toys to education entertainment provider.

 

 

 

 

The type of innovation 

 

·         Radical innovation as it is technological breakthrough, transforming industries and create new market.

·         New type of business model that disrupts the existing markets.

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

3

Evaluating performance of a digital business

3.1

Add the three metrics and reasoning behind selecting them here

 

·         Bounce Rate – As number of user visit e website but not making into purchase funnel, declined in last 5 months. Mostly result of poor website development design, lots of time in buffering page. And not friendly user interface.

 

·         2. No. Of repeated transactions – Increase in number of repeated transactions. Consumers like the product and features means they are satisfied by product quality. Using data analytics, we can review customers focusing on which product segment.

 

·         Average time spent on the site (in minutes) – As per metric, Average spent time increase from Jan to may month. Also need to check comparing time spent on other competitors’ website for possible improvements.

 

·         Net promoter score - Growth in the business as number of promoters of positive feedback increased almost doubled from January to May month.

 

 

 

 

 

 

 

 

 

 

3.2

 

 

 

·         Conversion rate = No of Transaction/Total unique vistors*100

February – 2.62

March - 3

April - 3.5

May - 3.5

 

·         The average revenue per Transaction =sales per month/ no of transactions *100

February – 53.57

March – 38.88

April – 36.73

May - 35.16

 

·         % of repeated transactions =no of repeated transaction/no of transaction*100

 

February - 32%

March - 31%

April - 31%

May - 30%

 

 

 

 

 

 

 

 

 

 

 

 

 

3.3

 

 

 

 

 

 

 

Summaries the performance of the platform business over these five months.

 

·         Average traffic volume spent increased month by month.

·         Feedback both positive and negative increased but negative feedback need to take care as it reduces sale and affect reputation in the market.

·         Average time spent on site increased month by month. due to Sales fluctuation due to marketing strategy.

·         No. of repeated transactions as increase in retention rate.

·         E store shows consumers recognize product and got interested.

·         Based on category customers can easily identify product and specifications and secure purchase options.

·         Digital data analytics can now focus on performance analysis based on data.